Rihaala Travel Desk

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Latest activity by Rihaala Travel Desk
  • Rihaala Travel Desk created a post,

    St. Regis Mauritius

    One of the nicest places I've stayed at in Mauritius. I fell in love with the laid back vibe, the colonial style architecture, and that beach!The Floating Market restaurant was a little special too...

  • Rihaala Travel Desk created a post,

    Any tips for keeping costs down in school holidays?

    We're all a bit fed up of having to pay through the nose for flights during the school holidays, so please share your tips on how to get the best value during the peak periods.

  • Rihaala Travel Desk created an article,

    I lost something on holiday - who do I contact? 

    On the plane: If you lost something on the plane, you’ll need to contact the lost property department at the airport you were flying to, which is where things are handed in.  At the hotel: If you t...

  • Rihaala Travel Desk created an article,

    What do I do if my luggage is lost or delayed?

    You’ll need to report lost or delayed baggage at the airport by filling out a Property Irregularity Report and then calling the number on the form. For the first 5 days of baggage tracing, please c...

  • Rihaala Travel Desk created an article,

    How can I make a complaint

    We're sorry to hear you need to make a complaint about your travel services. You can contact us by submitting a ticket using the link in the top right hand corner of this page. Please note, complai...

  • Rihaala Travel Desk created an article,

    I had a great time, how can I leave you feedback?

    When you return, you'll receive a welcome home email from us along with a link to the independent review site, Feefo. We welcome all reviews of our service which can be made at Feefo.  In addition,...

  • Rihaala Travel Desk created an article,

    Do you charge a debit or credit card fee?

    No, we never have and never will. 

  • Rihaala Travel Desk created an article,

    What kind of payment methods do you accept? 

    Our website accepts debit and credit cards including Visa, MasterCard and American Express. 

  • Rihaala Travel Desk created an article,

    How do I amend my holiday?

    To amend any element of your trip, you can use the 'manage my booking' link in your trip. If you need further assistance, we need the lead name on the booking to contact us by submitting a ticket r...

  • Rihaala Travel Desk created an article,

    How do I cancel my holiday?

    We’re really sorry to hear you’re looking to cancel your booking. We need a confirmation from the lead name on the booking to do this so please contact us by submitting a ticket request which can b...